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¦ Wash new sponge cloths thoroughly before use. ¦ Do not use any sharp or abrasive agents. ¦ Do not use the glass scraper. Rectifying faults Faults often have simple explanations. Please read the notes in In order that the electronics do not overheat, the hotplates are the table before calling the aftersales service. switched off as and when necessary. The ”., ”…, or ”† display appears alternately with the • or oe residual heat The electronics of your hob are underneath the control panel. indicator. For various reasons, the temperature in this area may rise sharply. Display Fault Measure Blank There is no power supply. Check the household fuse for the appliance. Check whether there is a power cut by trying other electronic appliances. All displays flash The touch controls are wet or an object is Dry the touch controls or remove the object. resting on them. ”. Several hotplates have been used over a Wait a while. Touch any touch control. When ”. goes out, the prolonged period at high power settings. electronics have cooled down sufficiently. You can continue To protect the electronics, the hotplate cooking. has been switched off. ”… Despite the switch-off by ”., the elec-Wait a while. Touch any touch control. When ”… goes out, you tronics have become hot again. All hot-can continue cooking. plates have therefore been switched off. ”† and the heat set-Warning: There is a hot pan in the area of Remove the pan. The fault display goes out shortly afterwards. ting flash alternately. the control panel. There is a risk that the You can continue cooking. An audible signal electronics will overheat. can be heard ”† and audible signal There is a hot pan in the area of the control panel. To protect the electronics, the hotplate has been switched off. Remove the pan. Wait a while. Touch any touch control. When ”† goes out, you can continue cooking. ”‰ The hotplate was in operation for too long and has switched itself off. You can switch the hotplate back on again immediately. After-sales service Our after-sales service is there for you if your appliance should need to be repaired. We are committed fo find the best solution also in order to avoid an unnecessary call-out. E number and FD number: Please quote the E number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate. Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period. Please find the contact data of all countries in the enclosed customer service list. To book an engineer visit and product advice GB 0844 8928979 Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply. IE 01450 2655 0.03 € per minute at peak. Off peak 0.0088 € per minute. Rely on the professionalism of the manufacturer. You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts for your appliances. Test dishes This table has been produced for test institutes to facilitate the testing of our appliances. The data in the table refers to our accessory cookware from Schulte Ufer (4-part induction pot set HEZ 390042) with the following dimensions: ¦ Saucepan dia.16 cm, 1.2 litres, for 14.5 cm dia. single-circuit hotplate ¦ Cooking pot dia. 16 cm, 1.7 litres, for 14.5 cm dia. single- circuit hotplate ¦ Cooking pot dia. 22 cm, 4.2 litres, for 18 cm dia. or 17 cm dia. hotplate ¦ Frying pan dia. 24 cm, for 18 cm dia. or 17 cm dia. hotplate Heating up/bringing to boil Ongoing cooking Test dishes Heat setting Cooking time (min:sec) Lid Ongoing cooking Lid setting Melting chocolate Ovenware: Saucepan Chocolate couverture (e.g. Dr. Oetker ---1. No Zartbitter, 150 g) on 14.5 dia. hotplate Heating and keeping lentil stew warm Ovenware: Cooking pot Lentil stew made to DIN 44550 Initial temperature 20 °C Amount 450 g for 14.5 cm dia. hotplate 9 approx. 2:00 without stirring Yes 1. Yes Amount: 800 g for 18 cm dia. or 17 cm 9 approx. 2:00 without stirring Yes 1. Yes dia. hotplate Lentil stew from the tin e.g lentil with Erasco sausages: Initial temperature 20 °C Amount 500 g for 14.5 cm dia. hotplate 9 approx. 2:00 Yes 1. Yes (Stir after approx. 1:30) Amount: 1000 g for 18 cm dia. or 17 cm 9 approx. 2:30Yes 1. Yes dia. hotplate (Stir after approx. 1:30) Simmering Bechamel sauce Ovenware: Saucepan Milk temperature: 7 °C Recipe: 40 g butter, 40 g flour, 0.5 l milk 9 2 approx. 5:20 No 1 1, 3 No (3.5% fat content) and one pinch of salt for 14.5 cm dia. hotplate 1 Melt the butter, stir in the flour and salt and keep cooking the roux for 3 minutes 2 Add the milk to the roux and bring to the boil, stirring continuously 3 After the Bechamel has come to the boil, keep cooking it at setting 1 for a further 2 minutes, stirring all the time Cooking rice pudding Ovenware: Cooking pot Milk temperature: 7 °C Recip...