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3 Select the desired language and the model name of your camcorder, then click [Handycam Handbook (PDF)]. . The model name of your camcorder is printed on its bottom surface. 4 Click [Exit] . [Exit], then remove the CD-ROM from your computer. . When using a Macintosh, open the [Handbook] – [GB] folder in the CD-ROM, then copy [Handbook.pdf]. . You need Adobe Reader to read “Handycam Handbook.” If it is not installed on your computer, you can download it from the Adobe Systems web page: . Refer to “PMB Guide” for details on the supplied software “PMB” (p. 25). Making good camcorder Additional information Troubleshooting If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. Notes before sending your camcorder for repair . Your camcorder may be required to initialize or change the current internal memory of your camcorder, depending on the problem. In the event of this, the data stored on the internal memory will be deleted. Be sure to save the data on the internal memory on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of internal memory data. . During repair, we may check a minimum amount of data stored on the internal memory in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data. . See the “Handycam Handbook” (p. 41) for details on the symptoms of your camcorder, and “PMB Guide” (p. 25) on connecting your camcorder to a computer. The power does not turn on. . Attach a charged battery pack to the camcorder (p. 9). . Connect the plug of the AC Adaptor to the wall outlet (wall socket) (p. 9). The camcorder does not operate even when the power is set to on. . It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction. . Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If your camcorder still does not work, press RESET (p. 50) using a pointed object. (If you press RESET, all settings, including the clock setting, are reset.) Your camcorder gets warm. . Your camcorder may become warm during operation. This is not a malfunction. The power abruptly turns off. . Use the AC Adaptor (p. 10). . Turn on the power again. . Charge the battery pack (p. 9). Pressing START/STOP or PHOTO does not record images. . Press MODE to turn on the (Movie) or (Photo) lamp. . Your camcorder is recording the image you have just shot on the recording media. You cannot make any new recordings during this period. . The recording media is full. Delete unnecessary images (p. 33). . The total number of movie scenes or photos has exceeded the recordable capacity of your camcorder. Delete unnecessary images (p. 33). ”PMB” cannot be installed. . Check the computer environment or installation procedure required to install “PMB” (p. 21). ”PMB” does not work correctly. . Quit “PMB” and restart your computer. The camcorder is not recognized by the computer. . Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder. . Disconnect the USB cable from the computer and your camcorder, and restart the computer, then connect the computer and your camcorder again in the proper order. 42 Self-diagnosis display/Warning indicators If indicators appear on the LCD screen, check the following. If the problem persists even after you have tried to fix a couple of times, contact your Sony dealer or local authorized Sony service facility. C:04:.. . The battery pack is not an “InfoLITHIUM” battery pack (H series). Use an “InfoLITHIUM” battery pack (H series) (p. 9). . Connect the DC plug of the AC Adaptor to the DC IN jack of your camcorder securely (p. 9). C:13:../ C:32:.. . Remove the power source. Reconnect it and operate your camcorder again. E:20:../ E:31:../ E:61:../ E:62:.. / E:91:../ E:94:.. . Your camcorder needs to be repaired. Contact your Sony dealer or local authorized Sony service facility. Inform them of the 5-digit code, which starts from “E.” 101-0001 . When the indicator flashes slowly, the file is damaged or unreadable. . The internal memory of your camcorder is full. Delete unnecessary images on the internal memory (p. 33). . An error may have occurred with the internal memory drive in your camcorder. . . Battery power is low. . No “Memory Stick PRO Duo” media is inserted (p. 35). . When the indicator flashes, there is not enough free space for recording images. Delete unnecessary images (p. 33), or format the “Memory Stick PRO Duo” media (p. 33) after storing the images on other media. . The Image Database File is damaged. Check the Image Database File by touching (HOME) . (MANAGE MEDIA) . [REPAIR IMG.DB F.] . recording media. . The “Memory Stick PRO Duo” media is damaged. Format the “Memory Stick PRO Duo” medi...
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