In the mode, a slow shutter speed may solve the problem. When I shoot still photos during movie shooting, the movie shooting stops. • To shoot still photos during movie shooting, using a card with a higher performance than the “Required Card Performance” on page 17 is recommended. • Setting a smaller image size for the still photos and shooting fewer continuous shots may resolve the problem. I cannot shoot still photos during movie shooting. • Set [Û5: Movie shoot. btn] to [IO]. • You cannot shoot still photos during movie shooting if any of the following is set: Canon Log gamma, H, I, A:®/®. • Since the image circle of EF Cinema zoom lenses does not support the image size of 35mm full-frame size image sensor, still photo shooting is not possible. (The image periphery will look dark.) Lens aberration correction is not applied for still photo shooting. • When you shoot a still photo using an EF Cinema lens, peripheral illumination correction and chromatic aberration correction are not applied. The time code is off. • Shooting still photos during movie shooting will cause a discrepancy between actual time and time code. When you want to edit a movie using the time code, it is recommended not to shoot still photos during movie shooting. 72 Troubleshooting Guide Shooting mode is automatically set to or cannot shoot with ISO Auto. • When Canon Log gamma is set, shooting mode will be automatically switched to manual exposure. If ISO Auto is set, it will be automatically switched to manual ISO speed setting (p.43). Vertical noise stripes appear. • When Canon Log gamma is set, vertical noise stripes may appear in movies depending on subject or shooting conditions. For details, see page 44. Highlight tone priority and other settings cannot be set. • When Canon Log gamma is set, Picture Style, Auto Lighting Optimizer, and Highlight tone priority cannot be set (not applied) for movie shooting. The movie looks dark or the contrast is low. • Canon Log gamma has been set. If necessary, set View Assist (p.43 and 45). View Assist is not displayed. • View Assist will not be displayed with the HDMI output if a movie-recording quality other than H is set. (The movie will be output with Canon Log gamma.) • View Assist is not displayed during movie playback. Canon Log gamma icon blinks. • When Canon Log gamma is set and [Peripheral illumin.] is set to [Enable], Canon Log gamma icon on the information display screen blinks, since noise may appear in the movie image periphery. 73 Troubleshooting Guide AF is not possible. • AF is not possible when Canon Log gamma is set. • If H, 1 or A:®/® is set, AF is not possible in the AFM mode. Even if the AF mode is set to AFM, it will switch to AFB during movie shooting. The time code cannot be appended during HDMI output. • If the movie-recording quality's frame rate setting is set to a value that does not function properly in combination with the NTSC/PAL frame rate, the time code will not be appended to the HDMI output image. The HDMI output image has a temporary frame stop. • When the movie shooting ends, the HDMI output image pauses (frame stop). When writing to the card is completed, the movie is output normally. Movie shooting stops if I connect or disconnect the HDMI cable. • If you connect or disconnect the HDMI cable during movie shooting, the movie shooting will stop. If you shoot movies while using HDMI output, you should use the provided Cable protector and clamp to prevent the cable from disconnecting accidentally. 74 Troubleshooting Guide Movie Playback Problems The movie cannot be played back. • Movies edited with a personal computer cannot be played back with the camera. • Movies shot with Canon Log gamma or shot in H, A:®/® cannot be played back by another EOS camera. When the movie is played back, camera operation noise can be heard. • If you operate the camera's dials or lens during movie shooting, the operation noise will also be recorded. Using an external microphone (commercially available) is recommended (p.40). The movie has still moments. • During autoexposure movie shooting, if there is a drastic change in the exposure level, the recording will stop momentarily until the brightness stabilizes. If this happens, shoot in the mode (p.23). No image appears on the TV screen. • Use the stereo AV cable that came with the camera (Zp.276). • Make sure the stereo AV cable or HDMI cable's plug is inserted all the way in (Zp.273, 276). • Set the video OUT system (NTSC/PAL) to the same video system as the TV set (Zp.276). • Even if you playback an image when [Z5: HDMI output + LCD] is set to [Mirroring], the image will not appear on the TV specified as HDMI output. There are multiple movie files for a single movie shoot. • If the movie file size reaches 4 GB for a single movie shoot (single clip), another movie file will be created automatically (p.37). 75 Specifications •Type Type: Recording media: Image ...
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