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Reset switch Connector cover 108 Technical Notes / Troubleshooting Problem Solution • Manual focus selected: if AF-S or AF-I lens is attached, choose autofocus mode. Otherwise focus manually. 28, 97 Image in viewfinder is not in focus. • Camera unable to focus using autofocus: use manual focus or focus lock. 26, 28 • Lens is not AF-S or AF-I: use manual focus. 28, 97 AF-assist illuminator does not light. • Mode dial rotated to or : select another mode. • AF-assist lamp does not light for manual focus or continuous-servo autofocus. Choose AF-S. • Center focus area is not selected: select center focus area •Choose On for Custom Setting 9 (AF-assist). • Illuminator has turned off automatically. Illuminator may become hot with continued use; wait for lamp to cool down. 4, 18–19 23 25 76 — • Memory card is full, locked, or not inserted. 12, 13, 15 •Flash is charging. 17 • Camera is not in focus. 23 Shutter release is disabled. • CPU lens with aperture ring attached without locking aperture at highest f/-number. 8, 39 • Non-CPU lens is attached: rotate camera mode dial 39, 43, to M. 45 • Mode dial rotated to S after shutter speed of bulb selected in mode M: choose new shutter speed. 41, 43 No photo taken when remote control shutter-release button is pressed. • Replace battery in remote control. • Choose remote control mode. •Flash is charging. • Time selected for Custom Setting 17 (Remote on duration) has passed: reselect remote control mode. • Bright light is interfering with remote. 103 33 17 79 — Only one shot taken each time shutter- release button is pressed in continuous shooting mode. Continuous shooting is not available when built-in flash is required. 32, 34, 36 Camera is slow to record photos. Turn noise reduction off. 73 Date of recording is not correct. Set camera clock. 11 Final photo is larger than area shown in viewfinder. Viewfinder horizontal and vertical frame coverage is approximately 95%. — Randomly-spaced bright pixels • Lower ISO sensitivity or use noise reduction. 37, 73 (“noise”) appears in photographs. • Shutter speed is slower than 1 s: use noise reduction. 73 Reddish areas may appear in long time-exposures. Reddish areas appear in photos. Turn noise reduction on when shooting at shutter speeds of “bulb” or “--”. 44, 73 Technical Notes / Troubleshooting 109 Problem Solution Colors are unnatural • Select mode P, S, A, or M and adjust white balance to match light source. • Select mode P, S, A, or M and adjust Optimize image settings. 39, 49 39, 68 Flashing areas appear in images. Press multi selector up or down to choose photo information displayed. 51Shooting data appear on images. A graph appears during playback. RAW image is not played back. Photo was taken at image quality of NEF + JPEG. 30 • Some photos are not displayed during playback. • Message displayed stating that no images are available for playback. Select All for Playback folder. Note that Current will automatically be selected when next photo is taken. 66 “ Tall” (portrait) orientation photos are displayed in “wide” (landscape) orientation. • Select On for Rotate tall. • Photo was taken with Off selected for Auto image rotation. • Camera orientation was changed while shutter- release button was pressed in continuous shooting mode. • Camera was pointed up or down when photo was taken. 66 88 88 88 Can not retouch photo. • Some retouch options can not be applied to copies. • Photo created or modified with other device. 89 90 Can not delete photo. Photo is protected: remove protection. 54 Can not change print order. Memory card is full or locked. 13, 15 Can not select photo for printing. Photo is in RAW (NEF) format. Transfer to computer and print using PictureProject or Capture NX. 55, 57 Can not print pictures via direct USB connection. Set USB to MTP/PTP. 58, 84 Photo is not displayed on TV. Choose correct video mode. 62, 83 Can not copy photos to computer. Choose correct USB option. 55 Can not use Capture NX. Update software to latest version. 31, 103 Can not use Camera Control Pro. •Set USB to MTP/PTP. • Update software to latest version. 55, 56 103 110 Technical Notes / Troubleshooting Camera Error Messages and Displays This section lists common warning indicators and error messages that appear in the viewfinder and monitor. Message Viewfinder Solution Lock lens aperture ring at minimum aperture (largest f/number). (blinks) Lock ring at minimum aperture (largest f/-number). 8, 39 Lens not attached. Attach a lens. / (blinks) / (blinks) • No lens attached: attach lens. • Attached lens is not CPU lens: select mode M. 8 39, 43, 45 Initialization error. Turn camera off and then on again. (blinks) Turn camera off, remove and reinsert battery, and then turn camera on again. — This battery cannot be used. Choose battery designated for use in this camera. (blinks) Insert EN-EL9 battery. 7, 9– 10 Shutter release disabled. Recharge battery. (blinks) Turn camera off and recharge battery or replace with fully-charged spare battery. 9–1...