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Facilità d'uso
If soft water is not directed to a faucet or fixture where wanted, consult a plumber. No salt in the brine tank or salt bridged • Check for a salt bridge or, if the tank is empty, refill with recommended salt. Press (for 3 seconds) the TOUCH or HOLD button to start an immediate regeneration and restore soft water supply. Transformer unplugged at wall outlet or power cable to softener not connected. Fuse blown or circuit breaker popped on circuit to electrical outlet. Electrical outlet on a circuit that can be switched off. • Check for a loss of electrical power to the water softening system, due to any of these conditions and correct as needed. With the power supply restored, observe the faceplate time display and read Program Memory section. NOTE: The electrical outlet for the softener should be continuously live so it cannot be accidentally switched off. Manual bypass valve in bypass position • Be sure the bypass valve stem is positioned properly, with the knob in the OUT position. Observe instructions on the decal at the end of the stem. Valve drain hose pinched, plugged, elevated too high or otherwise restricted • Any restriction in this drain hose may prevent proper operation of the nozzle and venturi and reduce or prevent brine draw during regenerations. Nozzle and venturi dirty, incorrectly assembled or damaged • Refer to Cleaning the Nozzle and Venturi Assembly instructions. With water pressure to the water softening system off, take the nozzle assembly apart. Inspect, clean and replace as needed. Any foreign particle(s), scratches, nicks, etc., in the passages can prevent operation. Be sure holes in the gasket are centered over holes in the housing. Problem Possible Causes What To Do Water hard sometimes Using hot water while the water softening system is regenerating • Avoid using hot water during water softening system regenerations because the water heater will refill with hard water. See Automatic Hard Water Bypass During Regeneration section. Control hardness number setting too low • Press and release the SET button until HARDNESS shows in the display. Be sure the number shown is the same as the actual grains per gallon hardness of your water supply. See the Control section if a change in the setting is needed. Grains of hardness in your water supply have increased • Water hardness can change over time, especially in well water. To check, have the water tested by a water analysis laboratory or call your local water department. Adjust the hardness number setting as needed. Water feels slippery after installation of water softening system Absence of hardness minerals • This is normal. Water softening system not using any salt Water softening system is a “demand” unit • Does not use much salt to regenerate—very efficient. Possible salt bridge • See the Operating Instructions, Tips section. Possible plugged nozzle and venturi • See the Operating Instructions, Tips section. Water is blue color after water softening system was installed Acidic water in copper plumbing • Have the water tested at once. WARNING: Do not drink the water until problem has been corrected. Water softening system not regenerating Meter turbine stuck • Call for service. Sensor wire corroded • Call for service. No power to unit • Check the circuit breaker or fuses. Mechanical defect • Call for service. Cloudiness on glassware (automatic dishwashers) Combination of soft water and too much detergent • This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Salty tasting water after installation Insufficient backwash and rinse time • Press and hold TOUCH or HOLD button until RECHARGE starts to flash. • At completion of regeneration cycle (approx. 2 hrs) run water from faucets to purge the salty water. Low water pressure • Check pressure; should be minimum 20 psi. Restricted drain hose • Clean and reconnect hose. 21 Before you call for service… Troubleshooting Tips Problem Possible Causes What To Do Resin beads showing up in drinking water and sink Cracked distributor • Call for service. Sounds you might hear Running water from the unit into a drain • This is normal. Water has air bubbles and is cloudy Air in system after installation • Will go away after it runs for a while. Error Code on control Wiring may have worked loose in control • Unplug transformer. • Remove control cover, release clips on side. • Check for loose/incorrect wiring connections to electronic board or switch. Reconnect as required. • Reassemble control cover. • Plug in Transformer. • Wait six minutes for Error Code to reappear. • If Error Code reappears call for service. Notes Notes 24 GE Service Protection Plus™ GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus ™—comprehensive protection on all your appliances— No Matter What Brand! Benefits Include: We’ll Cover Any Appliance. • Backed by G...
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