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Removing items from your message list You can erase a message while you are viewing it in your message list. If the message is from your voice message center, this only erases the message notification at your telephone. You still need to erase the voice message at your voice message center. Refer to your voice message center documentation. On a telephone with a one-line display • Press .. P0857846 Issue 02 Norstar-PLUS Modular ICS 2.0 System Coordinator Guide 84 / Communicating in the office 84 / Communicating in the office • Press ERASE. .. Viewing messages you have sent On a telephone with a two-line display, you can view the messages you have sent. • Press ... • Press SHOW to display your first sent message. • Press NEXT to move through your sent messages. Displays You have entered an invalid number when attempting to cancel a message. You have cleared an external message from your message waiting list. The message itself still exists in your voice message center until you erase it there. You are trying to call from your message waiting list. The line that you are trying to use is being used by the identified Norstar user. You are viewing your message list. The display shows the number and name of the line that was used for your voice mail message. You have tried to send a message to an invalid internal number or to a telephone that is out of service. SHOW appears only if you have outstanding messages. Press SHOW to review messages you have sent. Press ADD to send a new message. Enter the internal number of the telephone to which you want to send a message. You have one or more messages and one or more new Call Logs. Press .°‚flto change the first line of the display to the current time and date. Norstar-PLUS Modular ICS 2.0 System Coordinator Guide P0857846 Issue 02 Communicating in the office / 85 Communicating in the office / 85 You have no line button free with which to reply to a message. There has been no number programmed for the voice message center. Contact your voice messaging service provider. Your are at the beginning of your list of messages. Press NEXT to move through your messages. You are trying to send a message to a user whose message waiting list is full. You have tried to send a message but your telephone's list of sent messages is full. Cancel one of the messages you have sent, if possible, or wait until you have received a reply to one of those messages. For other displays, see “Common feature displays” on page 149. .flfl Using Voice Call You can make an announcement or begin a conversation through the speaker of another telephone in the system. Making a Voice Call • Press .flfl. Muting Voice Call tones When a voice call begins at your telephone, you hear a beep every 15 seconds as a reminder that the microphone is on. You can stop it from beeping. • Pick up the receiver or press ©. Answering a Voice Call without touching your telephone If Handsfree Answerback is assigned to your telephone, you can respond to a voice call without touching the telephone. Handsfree Answerback is not available to the M7100 telephone. • When someone makes a voice call to you, simply start talking. Your telephone’s microphone picks up your voice. P0857846 Issue 02 Norstar-PLUS Modular ICS 2.0 System Coordinator Guide 86 / Communicating in the office 86 / Communicating in the office Tip -Once you have answered a voice call, you can put it on hold, transfer it, or otherwise treat it as a normal call. Preventing Voice Calls to your telephone using Voice Call Deny • Press .°°. Voice calls will ring like regular internal calls. Your other calls proceed normally. Canceling Voice Call Deny • Press ..°°. Displays Dial the internal number or press the internal autodial button of the person to whom you want to speak. Your handsfree microphone is muted. Press ©or pickup your receiver to respond to the voice call. The telephone receiving the call cannot accept voice calls for one of the following reasons: it is active or ringing with another call; Call Forward is turned on; Do Not Disturb is turned on; Voice Call Deny is turned on; it is not a Norstar telephone. Your call proceeds automatically as a regular ringing call. The line is open for you to speak. Norstar-PLUS Modular ICS 2.0 System Coordinator Guide P0857846 Issue 02 Tracking your incoming calls Tracking your incoming calls Telephones can automatically log Call Display information for calls on an external line. The line must appear on that telephone but it does not have to be a ringing line. If your system is equipped with the appropriate equipment and you have subscribed to the call information feature supplied by your service provider, you will be able to capture information about incoming callers in your call log. The same feature is supplied by an ISDN service package that comes with calling line identification. Call Log creates a record of incoming external calls. For each call the log could contain: • sequence number in the Call Log • name and number ...
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