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Plate 1 ** Not a field replaceable part. For more information, visit more information, visit 24 24 SPECIFICATIONS REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE SERVICE PUBLICATIONS SPECIFICATIONS REPLACEMENT WMN20 PARTS GN30, GN30T GWN20 Note: Use only original replacement parts. This GWN30T GWN20T will protect your warranty coverage for parts Btu (Variable) 15,000/30,000 10,000/20,000 replaced under warranty. Type Gas Natural Only Natural Only Ignition Piezo Piezo PARTS UNDER WARRANTY Pressure Regulator Setting 3" W.C. 3" W.C. Contact authorized dealers of this product. If they Inlet Gas Pressure (in. of water) can’t supply original replacement part(s), call Maximum 10.5" 10.5" DESA International’s Technical Service Depart- Minimum 4" 4" ment at 1-866-672-6040. Dimensions, Inches (H x W x D) Heater 24 1/4 x 25 3/4 x 7 24 1/4 x 18 1/4 x 7 When calling DESA International, have ready Carton 26 3/8 x 28 1/8 x 10 26 3/8 x 20 7/8 x 10 • your nameWeight (pounds) • your address Heater 28 20 • model and serial numbers of your heater Shipping 33 25 • how heater was malfunctioning WMP20 GP30, GP30T GWP20 • type of gas used (propane/LP or natural gas) GWP30T GWP20T • purchase date Btu (Variable) 15,000/30,000 10,000/20,000 Usually, we will ask you to return the part to the Type Gas Propane/LP Only Propane/LP Only factory. Ignition Piezo Piezo Pressure Regulator Setting 8" W.C. 8" W.C. PARTS NOT UNDER WARRANTY Inlet Gas Pressure (in. of water) Contact authorized dealers of this product. If they Maximum 14" 14" can’t supply original replacement part(s), either Minimum 11" 11" contact your nearest Parts Central (see page 27) or Dimensions, Inches (H x W x D) call DESA International at 1-866-672-6040 for Heater (Includes knobs & grill) 24 1/4 x 25 3/4 x 7 24 1/4 x 18 1/4 x 7 referral information. Carton 26 3/8 x 28 1/8 x 10 26 3/8 x 20 7/8 x 10 Weight (pounds) When calling DESA International, have ready Heater 28 20 • model number of your heater Shipping 33 25 • the replacement part number SERVICE HINTS TECHNICAL SERVICE You may have further questions about installation, operation, or When Gas Pressure Is Too Low troubleshooting. If so, contact DESA International’s Technical • pilot will not stay lit Service Department at 1-866-672-6040. When calling please have • burner will have delayed ignition your model and serial numbers of your heater ready. • heater will not produce specified heat You can also visit DESA International’s technical service web site • propane/LP gas supply may be low at You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier. SERVICE PUBLICATIONS You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA International. For more information, visit more information, visit OWNER'S REGISTRATION FORM In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information: Brand: (Comfort Glow, Vanguard, etc.) Model: (EFP33PR, VTGH33NR, etc.) Date Purchased: Note:Keep receipt for warranty verification. Serial Number: 7 or 9 digit number located on product or identification tag. First Name: Last Name: Address: City: State: Zip: Country: Home Phone: ( ) - E-Mail: Please answer the following questions to register your product with DESA International: 1. Where will the product be used? . Living/Family Room . Office/Warehouse . Utility Shed/Outbuilding . Garage . Bedroom . Bathroom . Other 2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? . Yes . No 3. Who selected the product? . Male . Female . Both 4. What is the population of your area? . Under 10,000 . 10,000 to 25,000 . 25,000 to 50,000 . 50,000 to 100,000 . 100,000 to 250,000 . Over 250,000 5. What is your primary source of heat? . Propane (LP Gas) . Fuel Oil . Wood . Natural Gas . Electric . Other 6. How was the product installed? . Professional Installer . Self . Other 7. Cost of product excluding sales tax? $___________________ 8. Cost to install product? $____________________ 9. Type of store where product was purchased? . Hardware . Propane Dealer . Natural Gas/Utility Co. . Home Center/Builder’s Supply . Fireplace or Hearth Shop . Farm Store . Other 10. What motivated you to buy this product? . Sudden Cold Weather . Replace Older Model . D.I.Y. Home Project . Emergency Back-Up Heat . Heater was on Sale . Energy Savings/High Efficiency . Construction Project . Other 11. How did you learn about this product brand? . Advertising . Relative or Friend . Store Display . Other ___...

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