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The outlet should be near the equipment and easily accessible. 990-2994B Copyright 2007 American Power Conversion Corp. All other trademarks are property of their respective owners. Troubleshooting Use the table below to solve minor Back-UPS installation or operation problems. Consult APC Online Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using the table below: Problem Probable Cause Solution Back-UPS will not turn on. No power at the Surge Protection Only outlets. Connected equipment loses power. The Power On indicator is lit, and the unit is beeping four times every 30 seconds, or it is emittng a constant tone. The Power On indicator flashes once persecond, and the Back-UPS beeps once persecond at the same time. Circuit Breaker has tripped. Battery is disconnected, or utility power is not available at the wall outlet. Surge Protection Only outlets are overloaded. Utility power not available at the wall outlet. The Back-UPS is overloaded. The Back-UPS has exhausted its available battery power. The equipment connected to the Back-UPS does not accept the step-approximated sine waveform from the unit. The Back-UPS may require service. The unit is using battery. Battery capacity is low (there is about 2 minutes of use remaining). Reduce the amount of equipment plugged into the “Battery Backup + Surge Protection” outlets. Reset the circuit breaker by pushing it back in. Ensure the fuse or circuit breaker for the wall outlet is okay, and the wall switch controlling the wall outlet (if any) is in the ON position. Reduce the number of devices plugged into Surge Protection Only outlets. Ensure the fuse or circuit breaker for the outlet is not tripped, and the wall switch that controls the outlet is ON. Ensure the equipment you want to stay powered during a power failure is plugged into the Battery + Surge Protection” outlets, and NOT the Surge Protection Only outlets. Ensure the equipment plugged into the outlets of the unit are not overloading the capacity of the unit. Try disconnecting some of the equipment one device at a time, and see if the problem continues. The unit can only operate on battery power for a limited amount of time. The unit will eventually turn off when the available battery power has been used. Allow the unit to recharge for 24 hours before continuing to use the unit. The output waveform is designed for computers and computer-related equipment. It is not designed for use with motor-type equipment. Contact APC Technical Support for further troubleshooting. The unit is operating normally and using battery power. Once On Battery, you should save your current work, power down your equipment, and turn the unit OFF. Once normal power is restored, you may turn the unit back ON, and power your equipment. The unit is about to shut down due to a low battery charge condition! When the unit beeps once every second, the battery has about 2 minutes of power remai...
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