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. If you have a second phone line available, try connecting the modem to that line. Getting help About peripherals I cannot use DV devices. The me ssage ' DV equipment seems to be disconnected or turned off' appears 100 nN Sony Notebook User Guide . Check that the DV device is turned on and that the cables are properly connected. . If you are using multiple i. LINK ™ devices, the combination of the connected devices may cause unstable operation. In this case, turn off the power of all connected devices and disconnect unused de vices. Check the connection and then turn on the power again. . Use manual import/ export in DVGate motion if problems occur with third party cameras. . You are strongly advised to use only Sony i. LINK™ cables, as using other brands may cause problems with the i. LINK ™ devices. I cannot print . Check that the printer cables are correctly connected. . Check that your prin ter is correctly configured and that you have up-to- date drivers. If needed, contact your dealer. . Check the cable to see if you do not have missing or bend pins. . Try a printer self test ( if available) to see if the printer itself is still functioning properly. For more information, please consult the manual supplied with your printe r. . Some printers have a specific installation procedure. Plea se check the manua l supplie d with your printer. My PC Card is not working . Make sure the PC card is compatible with your version of Windows ® . . Make sure that the PC Card is properly inserted. Getting help Sony Notebook User Guide About digital video captures and DVgate While I am recording images to a digital video device using DVgate, my system displays the message 101 nN'Recording to DV de vice fa iled. Check the power a nd cable conne ctions to the DV device and try the operation again. . . ' . Close all op en applications and restart your computer. Frequent recording of images to a digital video device while using DVgate sometimes causes this error. . You r DV d evice will need to have DV In /Out in o rd er to be able to transfer your files to the DV device. About i.LINK ™ devices I cannot establish an i. LINK ™ connection between two VAIO computers . Disconnect then reconnect the i. LINK™ cable. . If you still have no connection after waiting for a while, restart both computers. . If either computer has just returne d from a power sa ving mode, the connection may be a ffected. In this case, make sure you perform a full restart before connecting them. Precautions Sony Notebook User Guide Precautions This section de scribes safety guidelines and p re cautions to help you protect yo ur computer from potential 102 nN damage. Your notebook and memory modules u se high precision components and electronic connectors technology. To avoid the invalidation of your guarante e by mishandling, it is recommended that: . You contact your dealer to install a ne w memory module. . You do not install it yourself, if yo u are not fa miliar with upgrading memory on a notebook. . You do not touch the connectors or open the me mory panel. Please contact VAIO-Link if you need assistance. Adding and removing memory In the future you may want to install memory modules to expand the functionality of your computer. You can increase the memory by installing optional memory modules. Be careful when adding memory. Mistakes on installation or removal of the memory module may cause a malfunction. For memory upgrades, use only PC100 ( CL2) SDRAM micro DIMM ( gold le af contacts) . Electrostatic discharge can damage electronic components. Before touching a memory expansion board, ensure the following: . Handle the memory module gently. . The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment. Precautions . Disconnect the system from its power source and from any telecommunication links, networks, or 103 nNmodems before you open the system. Failure to do so may result in personal injury or equipment damage. Sony Notebook User Guide . Electrostatic Discharge ( ESD) can damage memory modules and other components. Install the memory module only at an ESD workstation. If such a station is not available , do not work in a carpeted area, and do not handle ma terials that produce or hold static electricity ( cellophane wra ppers, for example) . Ground yourself by maintaining contact with an unpainte d metal portion of the chassis while performing the procedure. . Do not open the memory module package until you are ready to install the module. The package protects the module from ESD. ! Use the special bag delivered with the memory module or wrap the module in aluminium foil to protect it from electrostatic discharge. ! Do not place the m em ory mo dule in p laces s ubject to : - Heat sources such as radiators or air ducts, - Direct sunlight, - Excessive du st, - Mechanical...