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case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable
attorney fees, expert witness fees and costs. Judgment may be entered on the arbitrator’s award in
any court of competent jurisdiction.
This arbitration provision also applies to claims against SAMSUNG’s employees, representatives
and affiliates if any such claim arises from the Product’s sale, condition or performance.
You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later
than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product. To
opt out, you must send notice by e-mail to optout@sea.samsung.com, with the subject line:
“Arbitration Opt Out.” You must include in the opt out e-mail (a) your name and address; (b) the
date on which the Product was purchased; (c) the Product model name or model number; and
(d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial
Number can be found (i) on the Product box; (ii) on the Product information screen, which can be
found under “Settings;” (iii) on a label on the back of the Product beneath the battery, if the battery
is removable; and (iv) on the outside of the Product if the battery is not removable). Alternatively,
Online Legal Information 17
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