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Facilità d'uso
The machine does not scan. • Ensure a document is loaded into the machine, ensure your machine is connected to the computer. • If there is an I/O error while scanning. 6. Troubleshooting 308 Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScript driver may not be installed correctly. • Install the PostScript driver (see "Software Installation" on page 133). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory. A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray. Open the PostScript driver properties, select the Device Options tab, and set the tray option. When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. 6. Troubleshooting 309 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) AZERBAIJAN 088-55-55-555 BAHRAIN 8000-4726 BELARUS 810-800-500-55-500 BELGIUM 02-201-24-18 (Dutch) be_fr (French) BOLIVIA 800-10-7260 BOSNIA 05 133 1999 BRAZIL 0800-124-421 4004-0000 BULGARIA 07001 33 11 Country/Region Customer Care Center Web Site CAMEROON 7095-0077 CANADA 1-800-SAMSUNG (726-7864) ca_fr (French) CHILE 800-SAMSUNG (726-7864) From mobile 02-482 82 00 CHINA 400-810-5858 COLOMBIA 01-8000112112 COSTA RICA 0-800-507-7267 COTE D’LVOIRE 8000 0077 CROATIA 062 SAMSUNG (062 726 7864) CYPRUS 8009 4000 only from landline CZECH REPUBLIC 800-SAMSUNG (800-726786) Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovska 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 DOMINICA 1-800-751-2676 ECUADOR 1-800-10-7267 EGYPT 08000-726786 Contact SAMSUNG worldwide 310 Contact SAMSUNG worldwide INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 Contact SAMSUNG worldwide INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 INDONESIA 0800-112-8888 021-5699-7777 IRAN 021-8255 ITALY 800-SAMSUNG (726-7864) JAMAICA 1-800-234-7267 JAPAN 0120-327-527 JORDAN 800-22273 KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) KENYA 0800 724 000 KOSOVO +381 0113216899 KUWAIT 183-2255 KYRGYZSTAN 00-800-500-55-500 LATVIA 8000-7267 LITHUANIA 8-800-77777 LUXEMBURG 261 03 710 Country/Region Customer Care Center Web Site EIRE 0818 717100 EL SALVADOR 800-6225 ESTONIA 800-7267 FINLAND 030-6227 515 FRANCE 01 48 63 00 00 GERMANY 01805 - SAMSUNG (726-7864 € 0,14/min) GEORGIA 8-800-555-555 GHANA 0800-10077 0302-200077 GREECE 80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line GUATEMALA 1-800-299-0013 HONDURAS 800-27919267 HONG KONG (852) 3698-4698 hk_en/ HUNGARY 06-80-SAMSUNG (726-7864) Country/Region Customer Care Center Web Site Contact SAMSUNG worldwide 311 Contact SAMSUNG worldwide MALAYSIA 1800-88-9999 Contact SAMSUNG worldwide MALAYSIA 1800-88-9999 MACEDONIA 023 207 777 MEXICO 01-800-SAMSUNG (726-7864) MOLDOVA 00-800-500-55-500 www.sa...
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