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Cleaner Not Picking Up Solution Possible Causes ReadyTools Dial may be at the wrong setting for the cleaning job. Nozzle Window may not be properly attached. Tank-in-Tank lid is not installed Tank-in-Tank is not properly seated. Poor tool position (Hand held attachments only). Tank-in-Tank has picked up maximum dirty water. 18 TroubleshootingInsert Screwdriver Blade Here Lift Here 1 2 3 4 5 6 6 1 3 4 5 2 1 1 6 1 WARNING: To reduce the risk of fire, electric shock or injury unplug from outlet before servicing. Remedies 1 Turn the Power Switch ON. Remedies 1 Refill Bladder with clean hand hot tap water. 2 Fill with any BISSELL Advanced Deep Cleaning Formula for cleaning or water if rinsing. 3 Clean out Flow Indicator Filter, page 16. 4 Turn Power Switch OFF; remove & reseat tanks. Inspect for presence of seals. 5 Turn Power Switch OFF; after 1 minute turn ON and depress trigger. Turn Power Switch OFF and unplug from the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access Door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. You should be able to see the Pump Belt looped around the motor shaft. If it is broken or missing, please refer to Replacement Parts on page 19 before calling BISSELL Consumer Services. Complete installation instructions will accompany the replacement Belt. Remedies Turn Power Switch OFF and unplug from the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access Door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken refer to pages 16-17. Remedies 1 Set ReadyTools Dial to either Tools/PreTreat or Floor Cleaning. 2 Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the Nozzle Window are snapped into the mating slots in the main housing. 3 Re-install lid; refer to the Features section. 4 Tank-In-Tank must be firmly seated to function; remove and reseat Tank-in-Tank. 5 Adjust angle; apply more downward pressure. 6 Empty Tank-in-Tank, refer to the Features section. BISSELL Consumer Services BISSELL Consumer Services If your BISSELL product should require service: In the UK call BISSELL Consumer Services at the number below and we will give you the location of a BISSELL Authorized Service Center in your area. For all other countries contact your local in country distributor for questions, service, or repair. If you have questions about your warranty or need replacement parts please contact the numbers below. For UK inquiries:For all other inquiries: Monday - Thursday 9 am — 5 pm Monday - Friday 8 am — 4 pmFriday 9 am — 4 pm BISSELL Homecare, Inc. BISSELL Homecare (Overseas) Inc. PO Box 1888 The Boat Yard Grand Rapids, Michigan 49501 USA 105 Straight Road Telephone: 01-616-453-4451 Old Windsor Fax: 01-616-453-1383 Berkshire, SL4 2SE United Kingdom Telephone: 0870-225-0109 Or visit the BISSELL website -When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See "About Your Warranty" on page 20 for details. Please do not return this product to the store. Replacement Parts - BISSELL PowerWash ProHeat Item Part No. Part Name 1* 210-9213 4” Small Area Tool 2* 603-0910 6” Stair Tool 3* 4* 210-9148 210-1197 Spraying Crevice ToolTurboBrush™ 5* 214-9131 Bare Floor Tool 6* 214-9142 PreTreat Wand 7* 214-9150 3” Tough Stain Tool 8 015-9043 Tank Assembly Complete (Includes Lid Assembly) 9 015-4439 Tank Lid Assembly 10 11 015-9041 210-1785 Tank Bottom (Assembly) SmartMix™ Bottle 12 210-1795 (Includes Cap Assembly) SmartMix™ Cap Assembly 13 555-6503 Flow Indicator Assembly 14 210-4052 Window Gasket 15 214-9874 Floor Nozzle Window and Gasket 16 215-0628 Replacement Pump Belt (With Instructions) 17 015-0621 Replacement Brush Belt (With Instructions) 18 213-3501 Lint Screen 19 410E Formula™ 950 ml Fibre Cleansing 20 480 950 ml Floor Cleansing Formula *Not all parts are included with every model. 123 4 5678 9 10 11 13 12 14 1617 18 15 19 20 m M Deep Cleans and Revitalizes Carpet and UpholsteryDIRTAND STAINS REMOVES DEEPDOWN Floor Cleansing Formula FOR DEEP CLEANING MACHINES ™ 32 FL.OZ. (946 mL)CAUTION: MAY BE IRRITATING TO THE EYES. READ BACK PANEL CAREFULLY M ® 19 20 ©2003 BISSELL HOMECARE, Inc. Grand Rapids, Michigan All rights reserved. Printed in USA. Part Number 310-5808 Rev 04/03 Visit our website at: About Your Warranty This warranty gives you specific legal rights, and you may also have other rights which may vary from country to countr...