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press the [Cancel] key. 269 What to do if Something Goes Wrong Machine Status Cause Action Nothing happens when you press the [Connect] key. The master unit or sub-unit needs a fresh supply of toner or staples. Solve the problem in the appropriate unit. Reference See . P.277 “B Loading Paper” See . P.283 “D Changing the Toner Bottle” See . P.299 “d Adding Staples” See . P.305 “y Removing Punch Waste” For any other problems, follow the instructions that are displayed. To exit Connect Copy mode, press the master unit {Stop} key. then press the [Cancel] key. A paper misfeed occurred Remove the misfed paper. during stapling. To exit Connect Copy mode, press the {Stop} key, then press the [Connect] key. 270 If You Cannot Make Clear Copies If You Cannot Make Clear Copies Problem Cause Action Copies appear dirty. The image density is too dark. Adjust the image density . P.34 “Adjusting Copy Image Density”. Auto Image Density is not selected. Select Auto Image Density. The reverse side of an original image is copied. The image density is too dark. Adjust the image density . P.34 “Adjusting Copy Image Density”. Auto Image Density is not selected. Select Auto Image Density. A shadow appears on copies when copying pasted originals. The image density is too dark. Adjust the image density . P.34 “Adjusting Copy Image Density”. Set the original in a different direction. Fix mending tape to the pasted part. The same copy area is dirty whenever making copies. The exposure glass or document feeder belt is dirty. Clean them . P.337 “Maintaining Your Machine”. Copies are too light. The image density is too light. Adjust the image density . P.34 “Adjusting Copy Image Density”. Damp or rough grain copy paper is being used. Use dry paper without a rough grain. Toner cartridge is almost empty. Add toner . P.283 “D Changing the Toner Bottle”. Parts of the image are not copied. The original is not set correctly. Set originals correctly . P.26 “Setting Originals”. An improper paper size is selected. Select the proper paper size. Copies are blank. The original is not set correctly. Set originals correctly . P.26 “Setting Originals”. A moire pattern is produced on copies. .......... ,,,, ................ yyyyyyyyy yyyyyyyy R Your original has a dot pattern image or many lines. Place the original on the exposure glass at a slight angle. 271 What to do if Something Goes Wrong If You Cannot Make Copies As You Want Problem Cause Action Copies are not stapled. There are jammed staples in the stapler. Remove jammed staples. See . P.302 “e Removing Jammed Staples”. Note r After removing jammed staples, staples might not eject properly the first few times you try to use the stapler. The number of copies exceeds the capacity of the stapler. Check the stapler capacity. See . P.49 “Staple”. Staples are wrongly positioned. Originals are not set correctly. Set originals correctly. See . P.49 “Staple”. Misfeeds occur frequently. The copy paper size setting is not correct. Set the proper paper size. See . P.294 “Changing the Paper Size”. Make sure the back fence in the paper tray is set correctly. You cannot combine several functions. Selected functions cannot be used together. Refer to the combination chart. See . P.193 “Combination Chart”. When sorting the pages are divided into two blocks. Memory ran out during sorting and the pages were ejected in two blocks. You can interrupt copying when memory runs out. See “Memory Full Auto Scan Restart” . P.328 “Input/ Output”. Adjust Image Problem Cause Action In Double Copies mode, parts of the original image are not copied. The original and copy paper do not match. Select the proper original and copy paper. See . P.143 “Double Copies”. 272 If You Cannot Make Copies As You Want Problem Cause Action In Centre/Border mode, parts of the original image are not copied. You set too wide an erased margin. Make the margin narrower with the User Tools. See “Border Erase Width” and “Centre Erase Width” . P.318 “Adjust Image”. Your original has narrow margins on four sides. In Margin Adjustment mode, parts of the original image are not copied. You set too wide an erased margin. Set a narrower margin with the User Tools. See “Front Margin: Left/ Right” and “Back Margin: Left/Right” . P.318 “Adjust Image”. In Image Repeat mode, the original image is not copied repeatedly. You selected the same size copy paper as originals, and did not select the proper reproduction ratio. Select copy paper larger than the originals. Select the proper reproduction ratio. Combine Problem Cause Action You cannot make a book from a booklet or magazine by folding copies. Combine Original Booklet Format or Combine Original Magazine Format is not correct. Change the setting . P.90 “Combine”. Parts of the image are not copied. You specified an improper reproduction ratio that does not meet the sizes of your originals and copy paper. When you specify a reproduction ratio using Manual Paper Select mode, make sure the ratio matches your original...
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