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. 3 • Warranty Information………………………….……….………………….. 4 • Safe Servicing Practices……………………………………………………… 5 • Service Shortcuts……………………………………………………………….. 6 • Controls……………………..……………………………………………………….. 6 2 3 WARRANTY INFORMATION FULL ONE-YEAR WARRANTY Equator Advanced Appliances undertakes to the EXCLUSIONS consumer-owner to repair or, at Equator Advanced In no event shall Equator Advanced Appliances be Appliances’ option, to replace any part of this liable for incidental or consequential damages or for product which proves to be defective in damages resulting from external causes such as abuse, workmanship or material under normal personal, misuse, incorrect voltage or acts of God. family or household use, in the U.S.A., for a period of one year from the date of original purchase. This warranty does not cover service calls which do not involve defective workmanship or During this one year, Equator Advanced Appliances materials covered by this warranty. Accordingly, will provide all labor and parts necessary to correct diagnosis and repair costs for a service call such defect, free of charge, if the appliance has which does not involve defective workmanship been installed and operated in accordance with or materials will be the responsibility of the Equator Advanced Appliances written instructions consumer-owner. furnished with the appliance. Ready access to the appliance, for service, is the responsibility of the In addition, the following work is not covered under consumer-owner. warranty and does not constitute warranty work: Geographic Exception: If the product is installed • Installation - improper hook-up or leveling at a location more than 50 miles from an urban • Maintenance - cleaning of air and/or water filter. area (minimum population 25,000), Equator • Damage - replacing broken door handle Most work is Advanced Appliances may, at its option, offer a covered. The defining factor is, has the machine 2-year parts only Warranty, if a service agent malfunctioned (Equator is responsible) or has the cannot be found. Responsibility for labor, in such customer omitted or done something to cause instances will be that of the consumer-owner. machine to malfunction (customer is responsible.) Equator Advanced Appliances will, however provide free technical assistance for repairs. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above WARRANTY SERVICE limitation or exclusion may not apply to you. This warranty is given by Equator Advanced Appliances, Equator Plaza, 2801 W Sam Houston Pkwy N, Houston, Texas 77043-1611. Service under this warranty must be obtained by the following CONTACT INFORMATION steps, in order: EQUATOR ADVANCED APPLIANCES 1. Call an Equator Advanced Appliances Authorized Equator Plaza Service Agent (obtain number of nearest one from 2801 W Sam Houston Pkwy N your dealer or telephone directory). Under normal Houston, TX 77043-1611 circumstances, service will be provided during regular business hours (9:00 a.m. to 5:00 p.m. Phone: 800-776-3538 weekdays). Fax (Toll Free): 800-679-2628 2. If service cannot be obtained, call the toll-free E-Mail line 800-776-3538 for assistance. Service: service@equatorappliances.com Parts: parts@equatorappliances.com GENERAL Since it is the responsibility of the consumer-owner to establish the warranty period by verifying the original purchase date, Equator Advanced Appliances recommends that a bill of sale, delivery slip or some other appropriate payment record be kept for that purpose. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 4 SAFE SERVICING PRACTICES To avoid the possibility of personal injury and/or property damage, it is important that safe servicing practices be observed. The following are examples, but without limitation, of such practices: 1. Do not attempt a product repair if you have any doubts as to your ability to complete it in a safe and satisfactory manner. 2. Before servicing or moving an appliance: • remove fuse. • turn off gas supply. • turn off water supply. 3.Never interfere with the proper operation of any safety device. 4. USE ONLY REPLACEMENT PARTS CATALOGED FOR THIS APPLIANCE. SUBSTITUTIONS MAY DEFEAT COMPLIANCE WITH SAFETY STANDARDS SET FOR HOME APPLIANCES. 5. GROUNDING: The standard color coding for safety ground wires is GREEN or GREEN with YELLOW STRIPES. Ground leads are not to be used as current carrying conductors. IT IS EXTREMELY IMPORTANT THAT THE SERVICE TECHNICIAN RE-ESTABLISH ALL SAFETY GROUNDS PRIOR TO COMPLETION OF SERVICE. FAILURE TO DO SO WOULD CREATE A POTENTIAL HAZARD. 6. Prior to returning the product to service ensure that: • all electric, gas, and water connections are correctly and securely connected. • all gas and water connections are tested for leaks. DO NOT TEST FOR GAS LEAKS WITH A FLAME. • all electrical leads are properly dressed and secured away from sharp edges, high-temperature components...