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Television not responding to remote control •Verify whether the batteries are working. Replace if necessary. • Clean the remote control sensor lens on the monitor. • Operating range between TV and the remote control should not be > 240”. •You can still use the buttons at the right side of your TV. •Verify if the remote control is in the correct mode. Control of accessory devices • The infrared signals of the screen may influence the reception sensibility of other peripherals Solution: replace the batteries of the remote control of other devices. E.g. keep away a wireless headphone from within a radius of 50”. EnglishUser Manual 57 Before Calling Service (continued) Symptoms Items to Check and Actions to follow The software will not install Possibly the operating system is wrong. Go to to see which operating systems are supported. No stable or not synchronized VGA picture Check if you have selected the correct VGA mode in your PC. See Annex 4, Issues referring to connected equipment with a HDMI connector, p. 65. Standby Your TV consumes energy in standby mode. Energy consumption contributes to air and water pollution. After improper shutdown If your TV has been shutdown in an improper way (e.g. power drop, power cord plug out), starting up the TV again will take a longer time than usual. If your problem is not solved Turn your TV off and then on again once. Never attempt to repair a defective TV yourself. Check with your dealer or call a TV technician. Telephone number Philips Customer Care Center: 1-888-PHILIPS (744-5477) Please, have the Model and Product number which you can find at the back of your television set ready, before calling. Glossary 1080i Provides 1080 lines of resolution. Displays images using interlaced scanning. 1080i is one of the formats used by HDTV (via HDMI,YPbPr, ...). 720p Displays images using progressive scanning. CS Digital Caption Service CC Analog Caption Service DTV A new technology for transmitting and receiving broadcast television signals. DTV provides higher resolution and improved sound quality over analog television. DV Digital Video (from a camera) DVCR Digital Video Recorder EAS Emergency Alert System Method for use by cable TV systems to signal emergencies to digital terminal devices such as digital STV, digital TV receivers and digital VCRs. It allows a cable operator to disseminate emergency alert information related to state and local-level emergencies and warnings. NTSC Analog signals PBS Public Broadcast System Annex 1 - Philips TV software upgrade with portable memory TV menu Installation Software upgrade Language Channels Preferences Connections Clock Reset AV settings Software upgrade Current softw. info Local upgrades Info Introduction Philips offers software upgrade capability for your TV using portable memory. After you have completed a software upgrade, your TV will typically perform better. What improvements are made depends on the upgrade software you are using as well as the software your TV contained before the upgrade. You can execute the software upgrade procedure yourself. Be aware that the content of this document is addressing technical or software skilled users. To prepare a USB device for software upgrade For the procedure you will require: -a personal computer with web browsing capability; -an archive utility that supports the ZIP-format (e.g. WinZip for Windows or Stuffit for Mac OS); -a preferably empty USB memory stick. New software can be obtained from your dealer or can be downloaded from the website: 1. Go to using the web browser on your PC. 2. Follow the procedure to find the information and the software related to your TV. 3. Select the latest software upgrade file and download it to your PC. 4. Decompress the ZIP-file and copy the file “autorun.upg” to the root directory of the USB portable memory. Note: only use software upgrades that can be found on the web site. To verify the version of the TV software Before you start the software upgrade procedure, it is advised to check what the current TV software is. 1. Select Software Upgrade in the Installation menu. 2. Press the cursor right. > The Software Upgrade menu moves to the left panel. 3. Select Current Software Info to observe the version and the description of the software currently installed on your TV. Note: It is possible to upload a software version equal or lower than the current version. In this case only a manual software upgrade procedure is possible. See p. 60. EnglishUser Manual 59 Annex 1 (Continued) Software Upgrade Application Upgrade busy... Software Id: TL32E-234 Loading Done Validating Done Programming TV menu Installation Software upgrade Language Channels Preferences Connections Clock Reset AV settings Software upgrade Current softw. info Local upgrades Info Automatic software upgrade procedure 1. Turn off your TV and remove all memory devices. 2. Insert the portable ...
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