valutazioni - 3, GPA: 4
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Solutions / Reference The print tone is too high. Check the print tone. If it is too high, decrease it. . [Help] on the Printing Preferences page in the Printer Driver Properties The Print Head pressure is too high. Decrease the Print Head pressure. . Step 10 in Section 5.1 How to Load the Media A print speed is too low. Increase a print speed. The problem may be solved by adjusting a print speed and print tone. 12- 4 12. TROUBLESHOOTING ¦ White streaks appear on printout irregularly or the ribbon is wrinkled. Solutions / Reference The print tone is too high. Check the print tone. If it is too high, decrease it. . [Help] on the Printing Preferences page in the Printer Driver Properties The Platen is dirty. Clean the Platen. . 11.2 Cleaning the Platen The ribbon is not loaded properly. Load the ribbon properly. . 4. LOADING THE RIBBON Check the following points. • If the ribbon is wrinkled, remove wrinkles and reload the ribbon. • The ribbon inner core diameter is between 25.4 mm and 26.4 mm. • The ribbon is wound around the Ribbon Shaft (Take-up side) evenly. • The ribbon is wider than the loaded media. The printer is not installed in an appropriate operating environment. Check the temperatures and humidity in the installation location of the printer. . 2.2 Installation Location The media is not loaded properly. Adjust the Media Guide position so that they fit the media. • If there is clearance between the Media Guide and the media, the media cannot be fed straight. As a result, white streaks appear on printouts. The Print Head pressure is too low. Increase the Print Head pressure. . Step 10 in Section 5.1 How to Load the Media ¦ Printouts have streaky smudges or fine lines. Solutions / Reference The Print Head is not clean. Clean the Print Head. . 11.5 Clearing the Print Head The Ribbon Separation Plate is dirty. Clean the Ribbon Separation Plate. . 11.3 Cleaning the Ribbon Separation Plate 12- 5 12. TROUBLESHOOTING ¦ The print position gradually misaligns. Solutions / Reference The label pitch or black mark pitch of the media is not accurate. Unless the label pitch or black pitch is accurate, the print position will become misaligned. Do not use such media. . 3. MEDIA AND RIBBON The Platen is dirty. Clean the Platen. . 11.2 Cleaning the Platen The media calibration is not performed properly. If Easy or Strict feed mode is selected in the media settings in the printer driver, perform a calibration again. . 7.4 Media Calibration Fixed Length feed mode is selected. Select Easy or Strict feed mode in the printer driver to perform printing in accordance with gaps, black marks, or notches. . 7.1 Media Feed Mode 12- 6 12. TROUBLESHOOTING ¦ Print data is printed outside a page or label. Something is wrong with a print position, or printed image or text. Solutions / Reference The media is not loaded properly. Make an adjustment to eliminate clearance between the Media Guide and the loaded media. . 5. LOADING THE MEDIA The printer driver is not selected correctly. If a printer selected on an application does not match the printer, choose the correct one. • For general application software, choose [Print] from the [File] menu. The “print” dialog box appears. Check a currently selected printer. The printer driver settings are not correct. Check the printer driver settings. If any wrong settings are found, correct them. . [Help] on the Printing Preferences page in the Printer Driver Properties Check the following points. • The media size is specified correctly. • The print area is specified correctly. The media calibration is not performed properly. If Easy or Strict feed mode is selected in the printer driver, perform the media calibration again. . 7.4 Media Calibration A specified cable is not used. Use a specified cable. Print data still remains in your printer or computer after printing is suspended during printing. Open the “print” dialog box. Delete all print jobs listed there. Hold down the [Cancel] key on the Operation Panel until the Data LED goes out. As soon as the Data LED goes out, press the [Pause] key. Ensure that “Ready” appears on the Operation Panel, and start printing again. . 8.5 How to Cancel a Print Job 12- 7 12. TROUBLESHOOTING 12.4 Problems in the Network (Model with a LAN Interface) ¦ The setting screen of the print server cannot be opened from a web browser. Solutions / Reference The LAN cable is not connected to the printer properly. Connect the LAN cable into the printer completely. . 2.5 Connecting the Printer to Your Computer The network settings on the print server are not made properly. Please refer to the “MPS1” contained in the supplied CD-ROM for further information regarding the network settings on the print server. The IP address assigned to the print server conflict with another network device. • Check that the IP address assigned to the print server is correct. • If this problem recurs, please contact a network administrator. The IP address assigned to the print server is not use...
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