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• Use CH+/-to move item up or down. • Press 3 to leave selected item in its current position and to allow for additional item to be selected. 4. SKIP: • Press 4 to set the selected item to be skipped. • Pressing 4 again on an item that is already set to be skipped, will set the item to be available again. Note: If you are unable to perform this function, please refer to the FAQ and Troubleshooting section of this manual. 620-7991 Rev 002 FAQ’s AND TROUBLESHOOTING FAQ’s AND TROUBLESHOOTING Your Star Trac Personal Viewing Screen is designed with little maintenance in mind and rarely should you experience a problem once it is installed. However, you may find the cleaning and troubleshooting information in this section useful. We will also explain how to replace the headphone jack when it no longer provides good audio quality. Cleaning the Personal Viewing Screen • Periodically dust the Personal Viewing Screen with a clean soft cloth. • Each week or as needed, clean the unit with a mild soap and water solution. Lightly dampen a clean cloth with the solution and wipe the unit. Do not use too much solution on the cloth or spray cleaning solution onto the unit. Doing this could cause moisture to enter the controller and cause damage. • Use eyeglass cleaner to remove stubborn dirt from the screen. Cautions: DO NOT use liquid cleaners or aerosol cleaners to clean the screen. DO NOT use any solvents such as alcohol, paint thinner, or any acidic cleaners to clean the screen. This will void the warranty. Troubleshooting The following information may help you understand and troubleshoot any problems the you may encounter with your Star Trac Personal Viewing Screen. If the suggestions in this table do not help solve the problem that you encounter please contact Star Trac’s Service Hotline at (800) 503-1221, or USA 1-714-669-1660. Problem Possible Solution No Power • Make sure all power cables are connected and secure. • Check the power supply at the base of the unit and see if the green LED in lit. • Press the power button on the center console. No Picture • Make sure the PVS has power. • Make sure the correct input is selected ( by pressing the Input button). • Make sure your signal source is properly connected. • Try changing channels, it may be a station problem. • Turn off the PVS, and then back on after one minute. No Audio • Increase the audio level with the VOL+ button. • Make sure the headphone jack is secure. • Replace headphone jack if necessary. Poor Picture • Check the input signal cable, make sure it is in good shape and is connected snug to the RF input. • Adjust the Brightness, Sharpness, and Contrast in the Picture Setup of the PVS. Bars or Snow on the • Check the input signal cable, make sure it is in good shape and is connected snug screen to the RF input. • Try a new channel; it may be the station is having difficulties. • Check for local interference. 620-7991 Rev 002 Troubleshooting (Continued) Problem Possible Solution Poor TV reception • Check the input signal cable, make sure it is in good shape and is connected snug to the RF input. • Try a new channel; it may be the station is having difficulties. • Check for local interference. • Try adjusting the Sharpness in the PVS video setup. Ghost in the picture • Check the input signal cable, make sure it is in good shape and is connected snug to the RF input. • Try a new channel; it may be the station is having difficulties. • Check for local interference. Missing TV Channels • Check the Channel setup of the PVS. The specific channel may not be programmed. If necessary, rerun the Auto Scan feature in Channel Setup. • These channels may be blocked, please unblock them (see Setting Parental Controls section). • These channels may be set hidden. You may set it to show or select them with 0-9 number buttons (See channel Editor section). Lost Password • You may use the super password (2580) to access the Parental Controls menu and set a new password. Center console keypad seems unre-• Check to see that the ribbon cables are connected firmly and properly (ribbon may sponsive be reversed). • Check center console PC board LED (will be green or red), if there is no light on the center console, it is not receiving any power. • Unplug power supply from base of equipment, then plug it back “No Signal” dis • See “NO PICTURE”, You may have to rerun the setup routine for the display. played on screen. • Check that all input values are correct for you service provider. • Press the Input button to change from AV input to RF input. Programme Edit function not available (PAL system only) If the Programme Edit feature becomes unavailable, follow these steps to restore function: • Press VOL-, CH-and number [3] at the same time to enter TV configuration mode, (TV icon LED starts blinking). • Press VOL-, CH-and number [4] to enable Programme Edit feature, (new configuration saved to memory). • Press VOL-, CH-and number [6] at the same time to exit TV configuration mode, (TV i...

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