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Modifying presentation of the volume service (Presentation tab)................................................37
Viewing presentation settings of a managed volume service................................................38
Modifying presentation settings of an unmanaged volume service.......................................38
Modifying tags on the volume service (Tags tab)....................................................................40
Modifying permissions on a volume service (Permissions tab)...................................................40
Deleting a volume service...................................................................................................41
Managing service groups........................................................................................................41
Modifying service group properties and tag settings (Properties and Tags tabs)..........................41
Modifying service group permissions settings (Permissions tab).................................................42
Moving volume services to a service group............................................................................42
Deleting a service group.....................................................................................................43
Managing service requests......................................................................................................43
Creating a service request...................................................................................................43
Modifying a service request................................................................................................43
Deleting a service request...................................................................................................43
Managing goals....................................................................................................................44
Creating a new goal..........................................................................................................44
Modifying properties of an existing goal...............................................................................47
Fulfilling a goal.................................................................................................................47
6 Monitoring the storage catalog..................................................................49
Responding to Nonconforming fulfillment...................................................................................49
Monitoring inventory levels......................................................................................................50
7 Support and other resources......................................................................51
Related documentation............................................................................................................51
HP technical support...............................................................................................................51
HP websites...........................................................................................................................52
Typographic conventions.........................................................................................................52
Documentation feedback.........................................................................................................52
A Troubleshooting.......................................................................................53
Viewing operational logs.........................................................................................................53
Addressing common issues......................................................................................................53
Storage Provisioning Manager issues....................................................................................53
A general purpose web service call results in an error........................................................53
The user is unable to log in through the SPM user interface.................................................54
Could Not Find User error when entering a user or group name..........................................54
Experiencing port conflicts or other Command View provider issues.....................................54
Cannot communicate with array or import storage volumes.................................................54
Volume created read-only, yet presented read-write............................................................55
Windows 2008 Host Mode............................................................................................55
Delay in changes made to EVA disk array becoming visible in SPM catalog.........................56
Device Communication Failures and DNS Configuration.....................................................56
HP Insight Dynamics storage pool issues...............................................................................56
No matching candidates found.......................................................................................56
Error when binding volume.............................................................................................57
Backup and recovery..............................................................................................................57
B Working with 3PAR Storage Systems...........................................................58
Understanding 3PAR Storage System virtual domains..................................................................58
Exposing volume presentations in 3PAR Storage Systems..............................................................58
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Contents
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